Beyond execution
Evidence, not activity
Defects, observations, telemetry, risks and outcomes matter because of what they help an organisation understand and decide.
Version 0.1 · Foundation stage
The Human-Centred Quality Initiative
An open programme developing the body of knowledge, capability models, professional pathways and practical methods needed to redefine software quality for an AI-accelerated world.
Evidence into understandingHuman judgementProfessional capabilityOrganisational learning
Mission
To redefine software quality as a human-centred, evidence-driven discipline that enables better organisational decisions, while providing practitioners with the capability models, professional pathways and practical methods needed to thrive in an AI-accelerated world.
Why this exists
Test execution, defect detection and pass/fail reporting are visible and necessary, but they are only the tip of the quality discipline.
Testing generates evidence. Quality turns that evidence into understanding, decisions, operational improvement and learning for the next development cycle.
Beyond release
Operational learning
Quality evidence should continue into live service, revealing how journeys perform and where operational excellence can improve.
Beyond today
The next cycle
What is learned through delivery and operation should shape priorities, designs, capabilities and investment in the next development cycle.
One initiative, three connected layers
The work is deliberately broader than a testing framework and is designed to complement, not replace, recognised standards and bodies of knowledge.
01 · Philosophy
Human-Centred Quality
The purpose, principles and language needed to explain why software quality is an organisational decision-making discipline.
02 · Capability
Models and pathways
Organisational maturity, role-specific competencies, observable behaviours and connections to established frameworks.
03 · Practice
Implementation
Methods, patterns, user journeys and practical guidance developed with UserJourneyExplorer as the implementation companion.
Current workstreams
The Foundation release establishes the programme publicly. The detailed content will be developed and versioned rather than presented prematurely as finished doctrine.
Established
Rehumanising Quality
The founding argument: QA evolves from execution towards orchestration, stewardship and journey integrity.
Publication 001
In progress
Capability Model
Progressive organisational capabilities for human-centred, evidence-driven software quality.
Target: v0.2
In progress
Professional Roles and Pathways
Distinct expectations for Analysts, Technical Analysts, Leads, Architects, Managers and adjacent quality professions.
Target: v0.2
Exploration
Standards Mapping
Connections to ISTQB, TMMi, CMMI, ISO, ITIL and related professional and organisational models.
Target: v0.3
Exploration
Evidence and Decision Making
How quality data becomes understanding, informs operational excellence and shapes the next development cycle.
Target: v0.3
Companion
Practical Implementation
User journeys, governance, patterns and tooling developed through User Journey Explorer.
Evolving
Roadmap
This is a programme of progressive releases. Each stage will preserve what came before while making the body of knowledge more complete and practically useful.
Foundation
Mission, manifesto, founding publication, research questions and public initiative home.
Capability
Initial maturity model, capability areas and role-specific professional pathways.
Connection
Standards mapping, evidence model, practical patterns and community review.
Body of Knowledge
A coherent, versioned reference joining philosophy, capability and implementation.
Questions guiding the work
What is software quality fundamentally for?
How does quality enable better decisions rather than merely report test outcomes?
What remains fundamentally human?
Which responsibilities continue to depend on judgement, context, ethics, empathy and accountability?
How should professional roles evolve?
What should different quality professions retain, develop and amplify with AI?
How does evidence create learning?
How should delivery and operational evidence inform continuous improvement and future development?
From body of knowledge to practical application
VerityJX develops the Initiative. This is where the mission, capability model, professional pathways, publications and research agenda live.
User Journey Explorer is the implementation companion. It will show how the principles are applied through journeys, evidence, governance, continuous improvement and practical methods.
A corresponding statement should now be added prominently to the User Journey Explorer homepage so visitors understand the relationship in both directions.
This work will evolve openly.
Challenge the assumptions, contribute examples, identify gaps or help shape how human-centred quality should develop.
Contribute to the Initiative